Iowa Compass to offer quarterly webinars

Join Iowa Compass for a quarterly webinar to learn more about Iowa Compass and how to search the resource database to connect older adults, people with disabilities and complex health-related needs of all ages, and caregivers with services and supports. This webinar will be recorded. The target audience includes Managed Care Organization (MCO) Case Managers, Targeted Case Managers, Money Follows the Person (MFP) Transition Specialists, community-based service providers, and other professionals who support older adults, people with disabilities and complex health-related needs of all ages, and caregivers. Check the Iowa Compass website for more information and to register: Webinars – Iowa Compass

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  • Iowa Insurance Division Warns of Increase in Medicare Scams

    Iowa Senior Medicare Patrol (SMP) warns that advancements in AI and technology have made scammers increasingly dangerous, worsening the impact of Medicare fraud on older adults. Medicare open enrollment runs from October 15 through December 7, and scammers are actively targeting Medicare beneficiaries with fake plan offers, phishing texts, and impostor calls. Common scams are:

    • “New Medicare Card” Offer: Scammers claim to call from Medicare offering a new plastic or chip-enabled Medicare card. FACT: Medicare cards do not expire and are not being replaced with plastic or chip-enabled cards. And Medicare does not provide cards with “special” benefits.
    • Threats of Coverage Cancellation: Callers threaten to cancel benefits unless personal information or Medicare numbers are provided. FACT: Medicare representatives will never cold-call, text or email demanding personal details.
    • “Too Good to Be True” Benefits: Advertisements or solicitors promising cash cards, free medical equipment, or dramatic coverage upgrades in exchange for your Medicare number. To review options or change your Medicare coverage, navigate directly to Medicare.gov or call 1-800-MEDICARE (1-800-633-4227) or visit our the SHIIP website.

    To read more, go to Iowa Insurance Division Press Release.

  • LivingWorks Start enrollment offered through Iowa’s Center of Excellence for Behavioral Health!


    LivingWorks Start – Enroll Today for Free
    Begin the Conversation
    On behalf of Iowa’s Center of Excellence for Behavioral Health,
    we are pleased to offer enrollment to LivingWorks Start at no cost to you.
    LivingWorks Start is a 90-minute online training that helps learners develop foundational skills
    to recognize when someone may be thinking of suicide and connect them to further help.

    Once you enroll, you have 60 days to complete, so we encourage you to get started with your learning as soon as you can!

    Steps to Enroll:
    1. Click “Enroll Now” below to begin
    2. Create LivingWorks Learn account
    3. Proceed to the learning catalog via “Our Training”
    4. Launce the course by clicking “LivingWorks Start”
    5. Complete the course within 60 days  
    Enroll Now
    Please contact iowa-cebh@uiowa.edu with any questions.
    To learn more about LivingWorks, Visit Living Works                         
    If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat online at 988lifeline.org.
  • Medicare Open Enrollment starts October 15

    The Medicare open enrollment period (OEP) is coming up from October 15- December 7. This is the annual opportunity for all Medicare beneficiaries to review their Medicare Advantage and Part D prescription plan changes for the year ahead and compare options for enrollment starting January 1.
    For more information, please go to Iowa HHS Open Enrollment Period.

  • CDAC changes January 1, 2026

    There will be no more “self-employed” CDAC providers registering with HHS as of December 31, 2025. CDAC is Consumer Directed Attendant Care and is the service of in-home Personal Care. CDAC is a service covered by all HCBS waivers except the Children’s Mental Health waiver. CCO will remain an option as will “agency” CDAC for the waivers that currently offer CDAC.

    For more information, visit Individual Consumer Directed Attendant Care (ICDAC) Transition | Health & Human Services

  • SNAP Benefits Update October 2025

    Some Iowans may lose Supplemental Nutrition Assistance Program coverage starting November 1. If this affects you, here are some resources to help: Visit the Iowa HHS Emergency Food Assistance page and use the Food Bank Service Area map and resources to find food banks and mobile pantries in your county.

    Visit 2-1-1 Iowa to search for local food pantries or mobile food pantries by entering your ZIP code.

    DoorDash Emergency Food Response Program is waiving delivery and service fees for eligible SNAP customers from participating grocery stores.

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