Privacy Policy

1. Introduction

Welcome to our Learning Management System. We are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices regarding the personal information we collect when you use our platform, enroll in courses, or interact with our services.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

• Name
• Username
• Email address
• Password (stored in encrypted form)
• Work location (city, state, county (Iowa only),ZIP/postal code, country)
• Professional information (occupation/profession, work setting, type of organization)

2.2 Learning Activities

As you use our platform, we collect information about:

• Course enrollment and registration
• Course progress and completion data
• Quiz scores and assessment results
• Evaluation submissions
• Completion certificates and transcript data
• Learning activities and engagement metrics

2.3 Technical Information

We automatically collect certain technical information when you visit our platform, including:

• IP address
• Browser type and version
• Device information
• Pages visited and features used
• Time spent on the platform
• Cookies and similar technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Account Management: To create and maintain your account, authenticate your identity, and provide access to our services.
• Course Delivery: To provide educational content, track your progress, and issue certificates of completion.
• Communication: To send important notices about your account, enrolled courses, and platform updates.
• Improvement of Services: To analyze usage patterns and enhance our platform's functionality, content, and user experience.
• Support Services: To respond to your inquiries, provide technical assistance, and resolve issues.

4. Information Sharing

We limit the sharing of your personal information and do not sell your data to third parties. We may share information in the following circumstances:

• Course Instructors and Facilitators: Instructors and facilitators of courses you are enrolled in may access your enrollment data, progress, and assessment results to support your learning.
• Stakeholders: Aggregate data and individual progress may be shared with specific stakeholders for reporting and evaluation purposes, but only on a need-to-know basis related to specific courses.
• Service Providers: We work with third-party service providers who help us operate our platform. These providers have limited access to your information to perform specific tasks on our behalf and are obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.

5. Data Retention

We retain your personal information as long as your account remains active or as needed to provide you with services. We maintain your learning records (enrollment, completion, certificates, etc.) to ensure your achievements remain accessible to you in your Transcript. You may request deletion of your account, but certain information may be retained for legitimate business purposes, such as record-keeping, analytics, or to comply with legal obligations.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and reviewing your personal information
• Correcting inaccurate or incomplete information
• Downloading a copy of your data
• Requesting deletion of your account and associated data
• Opting out of certain communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to our platform.

8. International Data Transfers

As a global learning platform, personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our platform with the effective date. We encourage you to review this policy regularly for any changes.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Training Source  Email: cph-trainingsource@uiowa.edu Address: College of Public Health - 145 N. Riverside Drive, Iowa City, IA 52242