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This month we are dividing the Community of Practice into two separate sessions. The first one is the Problems of Practice. This is a time to ask questions and find support and potential solutions from the other ADRC Navigators across the state. Please come prepared to share scenarios or situations that you have found difficult... |
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This session is being presented by Disability Rights Iowa. They will give an overview of the history of disability in America and review the presentation that they provided this past year during several in person sessions across the state, as well as a provided recording. Please click on the Registration for DRI and the history... |
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This session will be useful for Navigators as they may take calls that involve individuals displaying heightened emotions. A crisis call center representative will go over different strategies in engaging individuals over the phone. Please register at Handling Crisis Calls February 26 2026. |
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